1. Introduction
Aamy AI, a product of Oskach LLC (“Aamy.ai,” “we,” “us”), provides AI-powered communication tools for businesses, including an AI phone receptionist, AI replies on WhatsApp, Facebook and Instagram, appointment scheduling, follow-up messages, call summaries, and related features (the “Services”). These Terms of Service are a binding agreement between Aamy.ai and the business or individual that subscribes to or uses the Services (“you”). By creating an account, starting a trial, subscribing, or using the Services, you agree to these Terms. The Services are intended for business use only.
2. Plans and Usage Limits
The Services are offered through subscription plans. Each plan includes the features and monthly usage limits below. Current fees are shown on our pricing page and at checkout, and can be paid monthly or yearly.
| Plan | Voice minutes / month | Messaging / month | Includes |
|---|
| Starter | 200 | Not included | AI call answering 24/7, SMS links during calls, monthly AI report |
| Pro | 750 | 1,200 WhatsApp and 2,000 Facebook/Instagram AI-handled messages; 1,000 follow-up messages | Everything in Starter, plus WhatsApp, Facebook and Instagram, appointment booking, call transfers, Meta Pixel |
| Business | 2,000 | 2,400 WhatsApp and 4,000 Facebook/Instagram AI-handled messages; 2,000 follow-up messages | Everything in Pro, for higher volume, plus priority support |
Usage limits reset at the start of each billing period and unused minutes or messages do not roll over. Voice minutes are measured by the total duration of answered calls in the billing period, rounded up to the next whole minute. When the voice minutes of your plan are used up, Aamy.ai stops answering calls until the next billing period, unless you purchase additional minutes. When a messaging limit is reached, AI replies on that channel may pause until the next billing period or until you upgrade. We will notify you as you approach your voice minute limit. Additional minutes purchased during a billing period are valid only for that period. Custom plans may be offered for higher volumes.
3. Free Trial
We may offer new customers a free trial. Unless stated otherwise at signup, the trial lasts seven (7) days and includes thirty (30) voice minutes and limited messaging usage. Trials are available only to businesses that have not previously subscribed, and we may limit or end trial offers at any time. A payment method is not required to start a trial. To keep using the Services after the trial ends, you must subscribe to a paid plan. If you add a payment method and choose a plan during the trial, your paid subscription starts automatically when the trial ends unless you cancel before then. Phone numbers assigned during a trial may be released if you do not subscribe.
4. Subscription Term and Automatic Renewal
Your subscription starts on the day you subscribe and renews automatically at the end of each billing period (monthly or yearly, as you selected) until you cancel. There is no minimum commitment beyond the billing period you have paid for, and each renewal starts a new billing period on the same terms.
5. Fees, Payment and Billing Authorization
Fees are charged in advance in U.S. dollars at the start of each billing period. You authorize Aamy.ai and its payment processor (Stripe) to automatically charge your payment method for subscription fees, additional minutes you purchase, and any applicable taxes. You are responsible for keeping a valid payment method on file and for any unauthorized use of your payment method.
6. Cancellation
You may cancel your subscription at any time from your account or by contacting
support@aamy.ai. Cancellation takes effect at the end of your current billing period, and you keep access to the Services until then. There are no cancellation or early termination fees.
7. Refunds
Payments are non-refundable, and we do not provide refunds or credits for partially used billing periods, unused minutes or messages, or downgrades, except where required by law. If you upgrade your plan, the change takes effect immediately and any price difference may be prorated by our payment processor.
8. Failed Payments and Suspension
If a payment fails, Aamy.ai may suspend or limit the Services until payment is collected. If payment is still not received after a reasonable period, we may cancel your subscription and collect any amounts owed.
9. Price and Plan Changes
We may change our plans, features, usage limits, or fees. We will notify you at least thirty (30) days before a fee increase or a reduction of your plan’s usage limits takes effect. Changes apply starting with your next billing period, and you may cancel before they take effect if you do not agree with them.
10. No Setup Fee
There is no separate setup fee. Configuration and onboarding assistance we provide is included in your subscription.
11. AI and Automation Limitations
Aamy.ai uses artificial intelligence and automation technologies. AI-generated responses may not always be perfect, complete, or error-free. You are responsible for reviewing your business configuration, service information, pricing, policies, and instructions provided to the platform.
12. No Guaranteed Business Results
Aamy.ai provides technology and automation services only. We do not guarantee increased revenue, booked appointments, sales, customer retention, lead conversion, call volume, or any specific business outcome.
13. Customer Responsibilities
You are responsible for providing accurate business information, maintaining lawful business practices, obtaining required customer permissions or consents, and ensuring that your use of the service complies with applicable laws, regulations, carrier requirements, and industry rules.
14. Acceptable Use
You may not use Aamy.ai for unlawful activities, fraud, spam, harassment, deceptive communications, illegal telemarketing, prohibited robocalling, abusive behavior, or any activity that violates telecommunications rules, carrier policies, privacy laws, or third-party platform policies.
The Services are not available to persons or entities located in, organized in, or ordinarily resident in a country or region subject to comprehensive U.S. sanctions or where we cannot accept payment (currently Afghanistan, Belarus, Cuba, Iran, North Korea, Russia, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine), or to anyone on a U.S. government restricted-party list. You may not use a VPN or other means to get around these restrictions. We may refuse sign-ups and suspend or close accounts that do not meet this requirement.
15. Third-Party Providers
Aamy.ai may rely on third-party providers, including telecommunications carriers, Twilio, OpenAI, Stripe, Meta, Google, hosting providers, and other technology vendors. Aamy.ai is not responsible for outages, delays, interruptions, policy changes, account restrictions, service degradation, or failures caused by third-party providers.
16. Data and Privacy
Your use of Aamy.ai is also governed by our
Privacy Policy. By using the service, you acknowledge that calls, messages, transcripts, metadata, and related business data may be processed as necessary to operate and improve the platform. Data received from Google APIs is handled as described in the “Google User Data” section of the Privacy Policy.
17. Call Processing and Recording
Depending on configuration and applicable law, calls may be processed, transcribed, summarized, or recorded to provide AI voice automation, support, analytics, quality assurance, and service improvement. You are responsible for complying with any consent or notice requirements applicable to your business and callers.
18. Intellectual Property
Aamy.ai retains all rights, title, and interest in its software, platform, workflows, automation systems, designs, code, AI orchestration, business logic, branding, and intellectual property. You retain ownership of your business data and customer information.
19. Confidentiality
Both parties agree to use commercially reasonable efforts to protect confidential information shared in connection with the service. Confidential information does not include information that is publicly available, independently developed, or lawfully obtained from another source.
20. Service Changes
Aamy.ai may modify, improve, update, replace, or discontinue features from time to time. We will use commercially reasonable efforts to avoid material disruption to active customers, but we do not guarantee that every feature will remain available permanently.
21. Limitation of Liability
To the maximum extent permitted by law, Aamy.ai will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill. Aamy.ai’s total liability will not exceed the amount paid by you during the three (3) months before the event giving rise to the claim.
22. Disclaimer of Warranties
The service is provided on an “as is” and “as available” basis. Aamy.ai does not warrant that the service will be uninterrupted, error-free, fully secure, or that it will meet every business requirement or expectation.
23. Termination by Aamy.ai
Aamy.ai may suspend or terminate service if you fail to pay, violate these Terms, misuse the platform, engage in unlawful activity, violate acceptable use requirements, or create risk for Aamy.ai, its providers, other customers, or telecommunications infrastructure.
24. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
25. Changes to These Terms
Aamy.ai may update these Terms from time to time. Updates will be posted on this page with a revised update date. Material changes will be communicated by email or in the dashboard. Continued use of the service after changes become effective means you accept the updated Terms.
26. Contact
If you have questions about these Terms, contact us at
support@aamy.ai.